Updated 1st March 2024

This statement applies to all products and services supplied by App-Bike.

App-Bike (Active Cycling Projects Ltd)  is responsible for the processing of personal data as shown in this privacy statement.

Personal data that we process.

App-Bike processes your personal data because you use our services and / or because you have provided them to us yourself. Data that App-Bike needs from you or is necessary in the context of the purposes described below and  at least processed by App-Bike concerns:

  • Name and surname.
  • Gender
  • Date of birth
  • Company Name
  • Address details (consisting of street name + house number + zip code)
  • Telephone number (mobile or landline)
  • E-mail address
  • Bank/ card payment details
  • Your location. The AppBike app collects location data to enable the rental process to keep track of the route of the rental even when the app is closed or not in use.

Does App-Bike also process special personal data?

Special personal data is sensitive data, for example about health or a criminal record, ethnic data or data concerning race. App-Bike does not process special personal data.

Why we need data?

Once you have an agreement with App-Bike, we want to be of service to you. We use your data for the following purposes:

  • To be able to call or e-mail you if necessary to perform our services.
  • To inform you about changes to our services and products.
  • To deliver or provide goods and services to you, including enabling the functional operation of  our app.
  • Data can also be used for promotional or marketing purposes, which are proportional to the type of service provided by App-Bike. For example, to inform you via our newsletter about a new activity of App-Bike. If you do not want to be contacted via our newsletter, you can indicate this in the newsletter by clicking “unsubscribe” at the bottom.
  • The AppBike app collects location data to enable the rental process to keep track of the route of the rental even when the app is closed or not in use.

We can only use your data for a purpose other than that for which it was originally processed if there is a close relationship between the two purposes.

What rules apply to the processing of personal data?

In the processing of personal data, App-Bike is bound by the applicable rules

legislation and regulations and keeps up with developments therein. In that context, App-Bike reserves the right to make changes to this privacy statement in order to bring the text in line with the latest state of affairs, as stated at the bottom of this privacy statement.

How long we keep data?

App-Bike will not keep your personal data longer than is strictly necessary to achieve the purposes for which your data is collected.

Sharing with others / providing information to third parties

App-Bike will not sell your information to third parties and will only provide this information if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data.