London Borough of Lambeth Pool Bikes
The London Borough of Lambeth has a good reputation for promoting cycling within its borough and like many employers has its own pool bikes for employees to use. Also like many employers the bikes were under-utilised and difficult to access due to lengthy drawn-out procedures to book a bike and then obtain a key for the lock. Often bikes came back with faults which didn’t get reported and there was a lack of accountability and control within the system. Keys regularly went missing and bikes even lost or stolen.
Lambeth approached us wanting to improve the efficiency, utilisation and accountability of their pool bike system. They wanted to keep their existing mixed fleet of bikes which included Brompton bikes in lockers, cargo bikes, electric bikes and standard pedal bikes, and ensure bikes were only used by those authorised to do so.
Using our App-Bike locking and rental system we were able to retrofit all their bikes with our electronic locks and provide them with a closed access system so that only authorised users can use the bikes. Once authorised and registered a user can book a bike in advance and then unlock it with our App-Bike app. No need for signing out keys, and through our system dashboard we can see exactly who has each bike and for how long. Bike faults are easily reported in the app also, allowing bikes to be taken out of service until repaired. Maintenance contractors have access to our operator functions allowing them to access bikes scheduled for repair.